Privacy Policy and Terms of Service

Privacy Policy

WHAT INFORMATION WE GATHER AND HOW WE USE IT

Types of Information We Collect

  • Your name
  • Your billing and delivery address
  • Your e-mail address
  • Your phone (or mobile) number
  • Your credit/debit card number (this is collected by PayPal, our payment processing service and is NOT stored on the CVDerm.com website)
  • Information on how you are using the site
  • Your purchase/return/exchange information

 

  • We Collect Information When
    • You purchase, order, return, exchange or request information about our products and services from the website.
    • You connect with us the website, our phone number, or  social media platforms.
    • You visit the website or participate in interactive features of the website
    • You sign up for e-mails, mobile messages, or social media notifications from us.
    • You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group.
    • You provide us with comments, suggestions, or other input.
  • We use these Google Analytics services.  None of these services harvest any personally-identifiable information:
    • Remarketing with Google Analytics
    • Google Display Network Impression Reporting
    • Google Analytics Demographics and Interest Reporting

 

HOW WE USE THE INFORMATION WE COLLECT

  • Product and Service Fulfillment
    • Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you.
    • Provide any requested services.
    • Administer special offers and contests.
  • Internal Operations
    • Improve the effectiveness of the Sites, mobile experience, and marketing efforts.
    • Conduct research and analysis, including focus groups and surveys.
    • Perform other business activities as needed, or as described elsewhere in this policy.
  • Legal Compliance
    • To assist law enforcement and respond to subpoenas.

 

HOW WE PROTECT THE INFORMATION WE COLLECT

  • Security Methods
    • We have technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. Both this site and PayPal (our payment processor) utilizes Secure Sockets Layer (SSL) for all activity on this website.  SSL encrypts your entire shopping experience, including credit card number, name and address.
  • Information About Children
    • We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children’s privacy and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will delete his or her information from our website files.
  • Additional Security
    • We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:
      • Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
      • Reset your e-mail account passwords frequently.
      • Use complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters).
      • Do not use the same password on more than one website.
      • Do not share your password with others.
    • Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal

 

HOW WE SHARE THE INFORMATION WE COLLECT

  • General Policy
    • We do not sell or rent customer information to third parties; except, under limited circumstances outlined below, we may share information with third parties.
    • Service Providers
      • We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, or data enhancement provider) or that help us market our products and services. These companies may need information about you in order to perform their functions on our behalf. These companies are not authorized to use the information we share with them for any other purpose.
    • Legal Requirements
      • We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.
    • When You Direct Us
      • At your direction or request, we may share your information.
    • Business Transfers
      • If some or all of our business assets are sold or transferred, we generally would transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.

    WHAT CHOICES DO YOU HAVE

    • E-mail
      • Promotional E-mail
        You have the ability to unsubscribe to promotional e-mails via the opt-out link included in each e-mail. It may take up to 10 business days before you stop receiving promotional e-mails. This opt out does not apply to operational communication, for example, confirmation of delivery address.
      • Important Notices and Transactional E-mail
        • From time to time, we may send non-commercial electronic email messages with important information about us or the website to your email address.
        • We regularly send email order confirmations, email order updates and “leave a review” emails to you after you have submitted an order.
    • Cookies
      • You can set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the Site features.
    • Telephone
      • If you do not wish to receive promotional communication from us, call us at 251-344-1008 to opt out. This opt out does not apply to operational communication, for example, confirmation of delivery address.
    • Google Analytics Opt-Out
      • If you do not wish for Google Analytics to track your activity on this site (or any site), you may install an opt-out add-on to your browser.  The opt-out browser add-on can be found here:  https://tools.google.com/dlpage/gaoptout/

    PRIVACY POLICY SCOPE

    • This Privacy Policy applies to all current or former customer information collected by or provided to us.
    • The Sites may offer links to other sites, and other sites may link to this one. This privacy policy only applies to this site.  Please check the policy of other sites to see what they do; we have no control over other companies’ websites or privacy policies.

    PRIVACY POLICY REVISIONS

    By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this privacy policy, so we encourage you to review it periodically.

 

TERMS OF SERVICE

Please read these Terms of Service completely regarding using CVDerm.com, which is owned and operated by Central Valley Dermatology This Agreement documents the legally binding terms and conditions attached to the use of the Site at CVDerm.com.

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site (for example, by posting a comment), you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of Central Valley Dermatology and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Termination

Central Valley Dermatology reserves the right to terminate your access to the Site, without any advance notice.

Links to Other Websites

Our Site may contain links to other websites and online resources that are not owned or controlled by Central Valley Dermatology

Central Valley Dermatology has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Governing Law

This Agreement is governed in accordance with the laws of California, United States.

Changes to This Agreement

Central Valley Dermatology reserves the right to modify these Terms of Service at any time. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Central Valley Dermatology site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at via our Contact page.